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Bookinginformation

What you should know!

So informed. So good.

> Arrival & Depature (Check-in & Check-out)

Check-in: from 2:00 p.m. to 7:00 p.m.  A later arrival is
only possible  with agreement .

Check-out: from 7:30 a.m. to 10:00 a.m.

> Bathrobe

For the duration of your stay you will receive, upon request, bathrobes for a deposit of 20,00 Euro/per bathrobe.
This will be refunded after returning the bathrobes.

> Breadservice (only in apartment)

On request, you can order a bread delivery service in the apartment ( daily except Sundays ).
Delivery costs: EUR 0.60 per delivery.

> Breakfast

Breakfast is from  7:30 a.m. to 9:30 a.m.

Included in double and single rooms.

> Cancellation Policy & Cancellation Fee

Changes and cancellations will only be accepted in writing.
The date of receipt of your written cancellation is decisive.

At the moment there may be changes / relaxation of the cancellation conditions. The current cancellation rules and conditions can be found  here .

up to  42 days  (6 weeks) before arrival  free of charge

up to  21 days  -   50%  of the total cost

up to  7 days  -   70%  of the total cost

from  6 days  and  no arrival  -   100%  of the total costs

Please note that other cancellation conditions - cancellation fees apply on third-party portals. In general, we follow the general hotel contract provisions.

> Centrum Shuttle

Operating times according to Gaislachkoglbahn

Summer: 8:30 a.m. to 6:00 or 8:00 p.m

Winter: 8:30 a.m. to 10:00 p.m. or 12:00 a.m.

Opening hours without guarantee. Changes may occur.

> Damage

In the event of damage to the equipment in and in front of the house, the amount of damage will be settled with the person who caused it and retained on site in CASH (EUR).

> Deposit / Payment

For a binding booking, we ask for a  deposit  of  50%  of the total price.
Please transfer this to our account. Our bank details can be found in your reservation confirmation.

You can pay the remaining amount in euros on site. We also accept debit cards and credit cards (Visa/Master cards).
Other credit cards, checks and foreign currencies cannot be accepted.

A pre-transfer of the total amount is also possible by arrangement.
Additional services, such as discounted Aqua Dome thermal bath tickets or your bread bill (in the apartment), can only be paid for in cash.
We ask for your understanding.

> Dogs & other pets

Dogs and other pets are not allowed in our house.
We reserve the right to withdraw from the reservation if you arrive with a dog or another (pet) animal. The booked period will be charged.

> External Guests

We ask that you do not bring any guests into your room or apartment who are not guests of our house.

> Final cleaning in the apartment

In your personal offer for our apartment, a  final cleaning fee of € 40.00  per stay is automatically added.
If you do not leave the apartment completely undamaged upon departure or check-out and have not properly separated the rubbish, an extra fee will be charged.

Due to the strong odor and risk of fire, it is not permitted to prepare fondue or raclette in our apartment. Thank you for your understanding.

> House rest

We ask you to behave quietly in the house. At any time guests want to enjoy their vacation and rest, sleep and relax.
Especially after 10:00 p.m. we ask you not to disturb the rest of the other guests.

> Parking

Free of charge in our own parking lot.

One car parking space is available per room   - additional parking spaces by arrangement.
Parking spaces for vans eg Sprinters or camping trailers/caravans (RVs) and buses are not available.

Please park in a space-saving manner in the marked parking spaces, there is free choice of space.

> Resort-/ Local-/ Tourismus Taxe

Attention:  From November 1st, 2020, the local tax/visitor’s tax will be increased to  3.50 euros  per person/per day all year round.

> Room key

If a room key is lost, a  replacement fee (approx. 50 euros)  must be paid.

> Safe

There is a safe in each room that can be programmed with an individual code.

> Sauna & Infrared cabin in the house

Daily use (except Saturday) possible in winter. Open from 4:00 p.m. to 8:00 p.m.

In summer on request/advance booking.

> Short stay

We charge a surcharge for stays of up to 3 nights.
This is calculated automatically in your personal offer.

Please note that in the winter months we have a minimum stay of 5 nights (arrival days: SA, SO), with 5 nights only on Sundays.
In the summer months 5 nights (arrival day: daily possible).
In autumn: 4 nights
Exception: Christmas/New Year's Eve - 6 nights
The minimum stay is short-term reduced to 2 nights.

> Ski bus (from the opening of the winter ski area)

Runs 4 times in the morning from the house car park to the Gaislachkogelbahn and back 4 times in the afternoon.
Bus stop about 50m from the house. see also  the ski bus timetable

A detailed timetable is available on site.

> Sports equipment etc.

Skis, snowboards, ski-snowboard shoes, bicycles, hiking boots, ...... are to be deposited in the designated  ski and storage room  in the basement (basement) and may not be kept in the room or apartment.

> Travel insurance

When planning your holiday, we recommend that you take out travel insurance at  www.europaeische.at

> WLAN / Internet

Free WiFi is available in all rooms.

Access tickets are available at check-in.
Maximum 10GB 

Reserve your holiday with us now!

Haus Rehwinkl

Seestraße 17
6450 Sölden
AUSTRIA, TIROL

T    +43 5254 2278
F    +43 5254 2278 22
M    info@rehwinkl.at

Aqua Dome Logo      oetzt inside summer card klein


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