WHAT YOU SHOULD KNOW!
For the duration of your stay you will receive, upon request, bathrobes for a deposit of 20,00 Euro/per bathrobe.
This will be refunded after returning the bathrobes.
BREAD SERVICE IN APARTMENT
If desired, you can order a sandwich service in the apartment (every day except Sundays).
one time delivery fee 2,50 euro.
Breakfast is served from 07:30 bis 09:30
Included in the double and single rooms.
Changes and cancellations are only accepted in written form.
The date receipt of your cancellation is crucial.
cancellation until 42 days (6 weeks) before arrival is free of charge
until 21 days - 50% of the total cost
until 7 days - 70% of the total cost
later and no-show - 100% of the total cost without local taxes
Uptime lt. "Gaislachkoglbahn"
Summer: 08:30 to 18:00 clock
Winter 08:30 bis 23:00 clock
CHECK-IN & CHECK-OUT
Check-in: from 14:00 until 19:00.
Only with arrangement is a later arrival possible.
Check-out: from 07:30 until 10:00.
In case some furniture is damaged in rooms, apartment or in front of the house the estimated amount of damage has to be paid in CASH on the spot by the person(s) involved.
For a binding reservation, we ask for a deposit of 40% of the total price. You can transfer or pay by credit card (Visa and Mastercard).
The remaining amount can be paid locally in cash in euros. We also accept debit cards (bankomat cash cards) and credit cards (Visa / Master Card).
Other credit cards, checks and foreign currencies can not be accepted.
A pre-payment bank transfer of the total amount is also possible by arrangement.
Additional service, such as reduced thermal entry tickets or the "Ötztal Card" (summer), can only paid in cash.
Thanks for understanding.
DOGS AND OTHER PETS
Sorry, dogs and other pets are not allowed in our house.
We reserve the right to withdraw from the accommodation contract if you bring your dog.
We charge the booked period.
In your personal offer for our apartment a final endcleaning fee of 30,00 Euro per stay will be added automatically.
If you leave the apartment on your depature or check-out not completely undamaged and do not correctly separate your garbage/waste, an extra charge is due.
Due to strong smell and fire risk it is not allowed to cook fondue or raclette in our apartments. Thank you in advance!
Please do not take any external guests to your room or apartment. Thank you for your understanding.
INDOOR SWIMMING POOL (FREIZEIT ARENA)
Admission to the indoor pool of the "Freizeit Arena" (in the center of Sölden) is in the summer (from June until the end of November) for you, as our guests, free of charge.
On our free on-site parking.
A car parking is available for each room - additional parking is available upon request.
Parking spaces for vans, such as sprinters or camping trailers/wagons (mobile homes) and buses are not available.
PEACE AND QUIET
Please be quiet in the whole house and at all times of the day.
Our guests enjoy their well-deserved vacation and look forward to a relaxing stay and a good night's sleep. Avoid making noise especially after 10.00 pm and don't disturb our guests' sleep.
RESORT TAX / TOURIST TAX
Winter from 01:11. to 31.04. EUR 3.00 per person / per day
Summer from 01.05. to 31.10. Euro 2,50 per person / per day
In case you lose your room key you will be charged (ca. 50 Euro) for its replacement.
In each room there is a safe, which can be programmed with a unique code.
SAUNA & INFRARED CABIN IN THE HOUSE
In winter daily use possible (except Saturday).
Open from 16:00 to 20:00
In summer, on request/ pre-registration
SHORT STAY SURCHARGE
Stays up to 3 nights, we charge a surcharge. This is calculated automatically in their personal supply.
Im winter we have a minimum stay of 5 nights (arrival days: saturday, sunday), for 5 nights only on sundays.
In the summer months - 4 nights (arrival day: daily possible).
Exception: Christmas/New Year - 6 nights.
In the short term we reduced the minimum stay to 2 nights.
SKIBUS (from opening winter area)
Currently driving in winter 4 times in the morning from our house to the "Gaislachkogl" cable car and in the afternoon 4 times back. Bus stop about 50m from our house.
Exact timetable is available in the accommodation.
Ski, snowboards, ski or snowboard boots, bicycles, hiking shoes,... can be stored in the ski and storage room in the basement. It is not allowed to take it into the room or apartment.
For your holiday planning, we recommend that you take out travel insurance at www.europaeische.at
WLAN / INTERNET
Free WLAN is available in all rooms.
Access Tickets are available at check-in.