FAQ - Frequently Asked Questions

Maybe we can clarify some questions here?

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Check-in: from 14:00 to 19:00
Check-out: until 10:00
Payment is made on the day of arrival.

So that you do not lose valuable holiday time when filling out forms at the reception, we recommend you to fill out our online check-in form before your arrival. In this way, your on-site registration is quick, easy and reduced to a minimum of time.
You will receive your access data with the booking confirmation and / or a few days before your arrival with the arrival information.

Please contact us as soon as you know that you will arrive in Sölden after 19:00. Telephone: 0043 5254 2278 or Whatsapp message or by e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Please note that arrivals after 19:00 are only possible by arrangement.
You will also receive more information about your late check-in.

No, but you can leave your luggage and pick it up later. By appointment showering or changing from Sunday to Friday is possible.

If available yes, otherwise you can leave your luggage and / or change your clothes and use the day as a holiday.

You can pay in the house bar (Euro), EC / Maestro / bank card or by credit card (only Visa, Mastercard). We do not accept any foreign currencies.
We ask you to pay the bill / balance immediately upon arrival.
Please understand that you have additional services, such as Ötztal Card - the purchase card or spa tickets can only be paid in cash.

Yes, but breakfast is not included in the standard price. Except in their personal offer, it is priced extra.
Cost per person / per day 12, - Euro. Can be booked by appointment. On the day of arrival until 17:00 and individually for each day.
On request, you can also order bread for your own breakfast (except for Sundays). Order acceptance deadline: 5 pm the day before

Our breakfast buffet is open from 07:30 to 09:30.

Free car parking is available. (Small) Buses or trucks can not park with us.
A parking space is available for each room. Additional car parking is not available and in exceptional cases only with agreement possible.
Please park in a space-saving manner in the marked stands.

No, the kitchen is only available in the apartment.
In the basement of our house you have a kettle and a small fridge available. Plates, cups, cutlery and tea are available there free of charge.
Important, in the room all kitchen appliances are not allowed. For example, kettle, coffee makers, hotplates and pans, toaster.

Yes, for a deposit of 20, - € / per bathrobe you will receive a bathrobe for the duration of your stay. Upon return of the bathrobe you will receive the deposit back.

No, dogs and other pets are not allowed in the house.

Yes, we have an in-house sauna and infrared cabin with relaxation room. It is open every day in winter from 16:00 to 20:00 (except Saturday).
In summer by appointment.

Yes, a ski bus goes 4 times in the morning to the Gaislachkoglbahn and 4 times in the afternoon back to the house. Except Saturdays: 2x mornings, 2x afternoons
The bus stop is directly at the house parking lot. (50m from the house). Exact timetable is available in the house.
Important Info: This ski bus is usually only after opening the winter ski area.

You can walk from our house for about 10 minutes and then come to the slope (number 21 + 22) which leads to the Giggijochbahn. Either you go to the gondola with skis on this piste or you go by bus (village bus Leite).
Also this bus leaves 4 times in the morning and 4 times in the afternoon to the Giggijochbahn. Detailed timetable available in the house.

There is a walk to the center, about this they reach about 10 minutes to the center.
As an help, the center shuttle (inclined lift, elevator) is available free of charge. Open in winter from 08:30 to 22:00 (24:00). In the summer from 08:30 to 18:00.
The top station of this lift is about 5 minutes walk from us.

Yes, our free Wi-Fi (for safety reasons a maximum of 10 GB) is available throughout the house (except sauna area).
If you need more than 10 GB, you have to pay extra.

Many other information for booking or staying in our house can be found here: Good to know.... & Booking Information

Adresse:

Haus Rehwinkl
Seestraße 17

6450 Sölden
AUSTRIA

TEL: +43 5254 2278
FAX: +43 5254 2278 22
This email address is being protected from spambots. You need JavaScript enabled to view it.

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READY FOR HOLIDAY IN SÖLDEN?

We are happy to send you a non-binding holiday offer for your holidays with us in the Frühstückspension Haus Rehwinkl or you secure your personal well-being time with our online booking.

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